What Information We Gather and Why
When you open an account with us, we collect the details you submit — your name, email address, phone number and the payment method you select, whether that is DANA, OVO, GoPay or QRIS. We also record transactional metadata: deposit timestamps, withdrawal request logs and session
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identifiers that allow us to verify your account activity and resolve disputes quickly. Device data such as browser type and IP address is logged for fraud-prevention purposes only. We do not retain payment credentials like full card numbers or e-wallet PINs on our servers. Access to
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stored data depends on local law and is limited to staff with a documented need to review it. Retention periods for inactive accounts do not exceed 24 months after last login, at which point anonymisation procedures apply.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.